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Contact Us

To report a lost or stolen Checkbook:
During business hours call (321) 455-9400 (option 0), or call 800-662-5257 toll-free if you are outside Brevard County.

Call us 24/7 to report a lost or stolen Visa Debit or Credit Card:
Call 321-455-9400 (option 2), or call 800-662-5257 toll-free if you are outside Brevard County.

You can now change your ATM/Debit Card PIN (Personal Identification Number):  Call 888-891-2435, enter your ATM/Debit Card number, then follow the instructions.

Email or Telephone Inquiries:

For security purposes, personal and confidential information should not be sent via the departmental links listed below. Only general inquiries should be transmitted, as these links are not through a secure connection.

Phone Support

Main line (321) 455-9400
Toll-free (outside Brevard County) 800-662-5257

Consumer Loans + option 3
Mortgage Loans + option 3, then option 2
Business Loans + option 3, then option 2
Past Due Accounts + option 5
Member Service Representative + option 0

Looking for employment opportunities at Launch CU? We’re always looking for motivated people to join our team.

Add Launch Credit Union to your safe senders list to ensure that you continue to receive your e-statements and other important updates! Launch CU will never ask you for your personal information in an update, and we do not sell mailing, telephone or email lists of our members. Your privacy is important to us!

    General Message: Comments and questions are welcome. Due to the nature of this communication channel, please do not include any sensitive information such as social security or account numbers in your message.

    Secure Message: To ensure the confidentiality and security of your account, existing members please sign into your digital banking account and send us a secure message by clicking on the messages link from the “Menu” on the left.

    All general and secure messages are responded to during regular business hours of 9:00 a.m. – 5:00 p.m. EST, Monday – Friday (excluding holidays).

    All fields are required

    * Field is required. Do not submit any sensitive information such as your account or Social Security number.

    Visit any branch location to open your account. For questions call 321-455-9400 (inside Brevard) or 800-662-5257 (outside Brevard).
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